Terms of Service

These terms apply when you or your organization use AdvoLevel. AdvoLevel is owned by The Well Community Development Corporation (“we”, “us”). By creating an account you agree to them on behalf of yourself and your organization. Questions: hello@advolevel.com.

The service

AdvoLevel gives your organization AI executives (a CEO, COO, CFO, CMO and CPO) that answer questions from your organization’s own information, meet in boardrooms, contribute to cases and propose actions in the tools you connect. Executives propose; people approve. By default every action in a connected tool waits for approval by an owner, and your organization can change those approval rules.

Your account and your organization

• Give accurate details and keep your password and two-step verification device safe. Owners must use two-step verification.
• Owners decide who joins the organization and with which role, and are responsible for what people they invite do in it.
• Each organization is separate. Use AdvoLevel only for organizations you are authorized to act for.

Free trial

A new organization starts with a 14-day free trial with the Team plan’s allowances. If the trial ends before an owner chooses a plan, the organization becomes read-only: everyone can still see everything, and owners can still choose a plan to restore full access.

Plans, add-ons and billing

• Plans: Essentials $149, Team $349, and Organization $799 a month, in US dollars. Yearly billing costs 10 months’ price for 12 months.
• Add-ons (extra seats, boardrooms, transcription minutes and a GoHighLevel location) are billed monthly. Phone, text, email and AI usage inside GoHighLevel is billed separately at usage rates.
• Stripe processes payments. Subscriptions renew automatically at the start of each month or year until cancelled. Owners change plans, add-ons and payment details in Settings › Billing.
• Each plan has allowances (people, boardrooms, consultations, transcription minutes, documents), shown on the pricing page and enforced in the app.
• If a payment fails, the organization keeps full access for 14 days while the payment is fixed, then becomes read-only until it is paid. When a subscription ends, the organization becomes read-only.

Your content

Your organization owns the information it puts into AdvoLevel and the drafts and answers produced for it. You give us permission to store and process that information only to provide the service to your organization, as described in the Privacy Policy. Make sure you have the right to upload or connect what you bring in, including information about other people.

Executives’ answers and your decisions

Executives can make mistakes. Check important facts, figures and advice before relying on them. Decisions, approvals and anything sent to people outside your organization remain your organization’s responsibility. Executives never move money.

Connected tools

When you connect ClickUp, GoHighLevel, Google Drive, Dropbox or LinkedIn, approved actions run in those tools under your own accounts and their terms. You can disconnect a tool at any time in Integrations.

Acceptable use

• Use AdvoLevel lawfully, and only send messages people have agreed to receive.
• Leave other organizations’ data alone: no attempts to reach it, test our security without written permission, or overload the service.
• Keep instructions to executives within the law and these terms.

Suspension and ending

We may pause actions for an organization, or suspend an account, to protect people or the service, or when these terms are broken; we will tell the organization’s owners why. You may stop using AdvoLevel at any time; to close your organization and delete its data, write to us.

Availability

We work to keep AdvoLevel available, secure and accurate, and we cannot promise it will always be uninterrupted or error-free.

Changes

When these terms change, we will update the date at the top and tell organization owners about meaningful changes before they take effect.